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Privacy Policy

Embrace Your Solstice
 

This Privacy Policy explains how Embrace Your Solstice (“we”, “us”, or “our”) collects, uses, and protects your information when you visit or make a purchase from solsticenz.shop (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect
a. Personal Information

When you place an order or create an account, we may collect:

  • Name

  • Shipping and billing address

  • Email address

  • Payment information (processed by secure third-party payment providers)

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b. Device Information

We automatically collect certain technical data, including:

  • IP address

  • Browser type

  • Time zone

  • Cookie data

  • Pages viewed and site interactions

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c. Order Information

We collect details related to your orders including:

  • Products purchased

  • Order history

  • Customer service communications

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d. Optional Information

If you subscribe to emails or marketing:

  • Preferences

  • Wishlist/favorites

  • Communication settings

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2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, updates, and support messages

  • Improve and personalize your browsing experience

  • Prevent fraudulent activity

  • Send promotional emails (only if you opt-in)

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3. Sharing Your Information

We do not sell your personal information.

We may share your information with service providers that help us operate our store, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and delivery partners

  • Website hosting and analytics services

  • Email marketing platforms

These partners may only use your information as needed to perform services on our behalf.

We may also share information when required by law or to protect our rights.

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4. Cookies and Tracking Technologies

We use cookies to:

  • Enable core site functions (cart, checkout)

  • Understand how customers use our Site

  • Improve performance

  • Provide personalized ads (if applicable)

You may disable cookies using your browser settings, but some features may not function correctly.

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5. Behavioral Advertising (Optional)

We may use your browsing and purchase information for remarketing and targeted ads via platforms such as:

  • Google Ads

  • Meta/Facebook Ads

You can adjust your ad preferences directly through these platforms.

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6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Access control and monitoring

Still, no online transmission is 100% secure.

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7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Opt out of marketing

  • Request a copy of your data

  • Restrict or object to certain processing

To request any of these, contact us at solsticenz@gmail.com.

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8. Data Retention

We retain your information only as long as needed to:

  • Fulfill orders

  • Meet legal and tax obligations

  • Resolve disputes

After this, data is securely deleted or anonymized.

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9. Children’s Privacy

Our Site is not intended for individuals under 13, and we do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

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11. Contact Us

For questions about this Privacy Policy, contact us at:
📧 solsticenz@gmail.com

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